--- title: "Outlook Erro: 4usqa" description: Solução do erro do Outlook 4usqa. --- [Pular para o conteúdo](https://pagina.scansource.site/-1/outlook-erro-4usqa#main-content) Português - Brasil Mostrar submenu para traduções ![ScanSource Brasil](https://pagina.scansource.site/hs-fs/hubfs/ScanSource_logo-1.png?width=200&height=40&name=ScanSource_logo-1.png) Abrir navegação principal Fechar navegação principal - Português - Brasil Mostrar submenu para traduções - Nosso contato Nosso contato Como podemos ajudá-lo? - Não há sugestões porque o campo de pesquisa está em branco. 1. [Cloud](https://pagina.scansource.site/-1?hsLang=pt-br) 2. [Suporte Cloud](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br) 3. [Exchange](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#exchange) 18 de agosto de 2025 # Outlook Erro: 4usqa ![](https://scansource1.sharepoint.com/_api/v2.1/sites/scansource1.sharepoint.com,62fb6f73-43e2-43fa-915d-226e69b2ce4d,ca252211-1c4a-4b44-9699-4e3fafc31eaf/lists/fe935d9c-8f63-45bb-9a55-811849d12d5d/items/4e17561e-f0f8-4554-a3d3-44948422583d/driveItem/thumbnails/0/c960x99999/content?prefer=noRedirect,extendCacheMaxAge&clientType=modernWebPart&ow=438&oh=542&format=webp) Como solução, validar as seguintes etapas: 1. Acesse o portal de **Identidade** da Microsoft. 2. Na barra de pesquisa, procure por **Microsoft Information Protection API.**   ![](https://scansource1.sharepoint.com/_api/v2.1/sites/scansource1.sharepoint.com,62fb6f73-43e2-43fa-915d-226e69b2ce4d,ca252211-1c4a-4b44-9699-4e3fafc31eaf/lists/fe935d9c-8f63-45bb-9a55-811849d12d5d/items/1647e7be-daa9-495f-a6ca-a18d6d85122e/driveItem/thumbnails/0/c1600x99999/content?prefer=noRedirect,extendCacheMaxAge&clientType=modernWebPart&ow=1640&oh=893&format=webp) 3. Vá até **Propriedades** e valide se a opção **Habilitar para os usuários entrarem**, está ativo como "sim"   ![](https://scansource1.sharepoint.com/_api/v2.1/sites/scansource1.sharepoint.com,62fb6f73-43e2-43fa-915d-226e69b2ce4d,ca252211-1c4a-4b44-9699-4e3fafc31eaf/lists/fe935d9c-8f63-45bb-9a55-811849d12d5d/items/47b4dffd-4206-49f4-9ae4-c406a988c5a7/driveItem/thumbnails/0/c1600x99999/content?prefer=noRedirect,extendCacheMaxAge&clientType=modernWebPart&ow=1630&oh=892&format=webp) Após essas etapas, tente acessar o aplicativo do Outlook novamente. - [Suporte Cloud](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#main-content) - [Painel Admin Center](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#painel-admin-center) - [Microsoft Defender](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#microsoft-defender) - [Microsoft Teams](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#microsoft-teams) - [Entra ID](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#entra-id) - [Microsoft Azure](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#microsoft-azure) - [Exchange](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#exchange) - [Office](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#office) - [Sharepoint e Onedrive](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#sharepoint-e-onedrive) - [Microsoft Purview](https://pagina.scansource.site/-1/suporte-cloud?hsLang=pt-br#microsoft-purview) - [Microsoft](https://pagina.scansource.site/-1/microsoft?hsLang=pt-br#main-content) - [SQL Server](https://pagina.scansource.site/-1/microsoft?hsLang=pt-br#sql-server) - [Microsoft Azure](https://pagina.scansource.site/-1/microsoft?hsLang=pt-br#microsoft-azure) - [Adobe](https://pagina.scansource.site/-1/adobe?hsLang=pt-br#main-content) - [Admin console](https://pagina.scansource.site/-1/adobe?hsLang=pt-br#admin-console) - [ScanSource Cloud](https://pagina.scansource.site/-1/scansource-cloud?hsLang=pt-br) - [Webinar](https://pagina.scansource.site/-1/webinar?hsLang=pt-br#main-content) - [IA](https://pagina.scansource.site/-1/webinar?hsLang=pt-br#ia) - [Microsoft Azure](https://pagina.scansource.site/-1/webinar?hsLang=pt-br#microsoft-azure) [![ScanSource Brasil](https://pagina.scansource.site/hs-fs/hubfs/ScanSource_logo-1.png?width=200&height=40&name=ScanSource_logo-1.png "ScanSource Brasil")](https://www.scansource.com.br/) [mailto:email@email.com](mailto:email@email.com) Copyright © 2025, ScanSource Brasil